I'm just a rep from the Vostro Tech Support. Now, I had a customer who had some dead pixels on his U2311h monitor, of course I had to replace the thing to make up for Dhell's bungles about these monitors, but afterwards (3 Days Later, to be exact) customer received the monitor and now he wants a refund because... here's the clincher, wait for it... he was sent ANOTHER monitor with the same dead pixel. Now that costed me a good customer service survey because I had to really go through the whole 9 yards; also, my faith in their products are faltering unlike before.
Dell doesn't check their products too well or they're built half-baked...
