Dell complaints

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

all i am trying to say is... lets just wait and see what happens...

it may not be as bad as everyone thinks
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Blaze · Posted: Fri Apr 22, 2005 7:49 pm Post subject:

Cool. Glad you're an optimist however just answer me one question. How many times in the last few days have you heard the phrase,

"We don't know"

When referring to how this whole thing is going to come together ?

Not a Hater · Posted: Sun Apr 24, 2005 3:30 pm Post subject:

Things are starting to come together with this whole Helpdesk thing.. there are timelines and job responsibilities that are being laid out. I've only seen that good come from most of Dell's changes.. i mean.. YES we had a layoff but that was what?? 3 years ago now?? it may happen again.. but the talk i hear is that AO-2 is a possiblity with the expansion and growth of this type of service offering.. YES i KNOW we've heard that SOOOO many times before it's crazy.. but if we make the company $25 mil in 8 months.. i think it's a good possibility. If that DOES happen.. more managers, more L2 type roles, more trainers and just more overall headcount.. i agree with Grissom.. wait and see but i think it'll be a good thing!!!

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

AO2 would rock...

wouldnt have to squeese in to the space that sales isnt using... actually have some room for our people
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pissedoffdelltech01 · conscientious beginner Joined: 25 Apr 2005 Posts: 2

i work for dell tech in florida and this shit is starting to bug me we are changing our settings everyday to comply with new bs they are sending out and we get yelled at for shiut that sales screwed up whats up with that

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

err... if this isnt about the changeover in nash... you should probably start a new thread...

but yes we are all having too deal with changes on the fly... but if you work on a dell account get used too it... things been like this since i been with the company....
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Badger · Posted: Tue Apr 26, 2005 1:21 pm Post subject:

When are they going to be announcing this publicly? Do they have a shareholders meeting coming up soon? Given Dell is a financially traded company, wouldn't the shareholders have a certain amount of say in how the company is run?
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pissedoffdelltech01 · conscientious beginner Joined: 25 Apr 2005 Posts: 2

the change over in nashville if it happens in my eyes would not be the wisest thing that michael dell has ever done but isnt really the stupidest either thats just m,y opinion

Blaze · Posted: Wed Apr 27, 2005 12:07 pm Post subject:

Dell is all about "Change for the sake of change". Another appropraite say that applies to Dell is "If you can't dazzle them with brilliance, baffle them with bullshit."

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

no... this is an internal opperations... just doing what they said they would the whole time

brought all major business support 100% back from India and put it in the states... thats 89% of Dells business in comparison to the 11% consumer..

I think the stock holders will be just fine, considering the majority of them are thoes same major accounts.....

Frankly i am glad to get rid of consumer... now i dont have to talk to people that dont have any money and want to bitch more than solve the problem. Costing us a fortune with there self caused problems (yes i am talking to you Mr Spyware and Virus customer) and then there constant need to bitch and whine. And then they wonder why they talk to india? Consumer is icing on the cake for Dell.... nothing more in the big scheme of things... it could go away all togeather and we would make it up in 2 quarters or less.
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Blaze · Posted: Sat May 07, 2005 12:38 am Post subject:

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

that dosent fit with there biz model and you know it... besides you know as well as I do that Dell gets paid a large sum of cash to install that stuff on each box... I think AOL is like 50 a box and then an additional 60 if the cust actually signs up. Why would they stop shipping that stuff? My favorite is the MyWaySearch Toolbar that we put on there now which is Spyware. I also find it very timely that we stop doing any work with any system that has spyware on it. Kinda makes the L1's job pretty easy.

I said major accounts came back... didnt say anything about anything else.... When education and the rest stop buying then they will come back too.... so will consumer.... but consumers arnt smart enough to get togeather and stop all buying... for every 1 consumer that gets pissed off and quits buying Dell there are 3 more that start.... so phuck 'em
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