Dell complaints

peckish · one bitch wonder Joined: 02 Aug 2007 Posts: 3

Well after 2 months of long lead times on notebooks,monitors, workstations and lately longer lead times, and sales being told"it is an industry wide problem and everyone is facing it," managers are finally fessing up, Told today ooops, not an industry wide issue but Dell did not meet its vendor commitments to those manufacturers last year and they cut em off! Combined with smart companies like HP,MAC,Lenovo,Acer seeing this coming and they bought and stocked inventory of product from same vendors. So the "sales fleas" were blabbing on and on for months now to customers from smallest consumer to largest corporate and now we get to see we we all liars duped by the dirty rotten executive staff at Dell. Currently they have completely pissed off numerous markets including HigherEducation, who buys massive notebooks for starting students and guess what none are shipping before many start. Who knows how long this will go on but I can tell you the truth is spreading like wildfire and sale folk are mad. What an underhanded company it is. On top of that salesmakers are paid on product shipped exec'sa on demand or when product is placed, why should they care.

FallenAngel · Super Hater Joined: 21 Feb 2006 Posts: 1492

I knew all along it was bullshit. I know Dell lies because their lips are moving.

I wonder how long it'll be before this makes mainstream media and the truth gets revealed, and puts Dell on the spot to either A) admit they lied to customers directly, or B) continue to perpetuate the "industry wide shortage" crapola.

It makes me laugh to think that a company, ANY company, can think if they lie to enough people this will make it fact. When or if this makes it to the mainstream media, Dell is in for another huge black eye.

How many times are they going to lie to people and get away with it? It's about time the masses nut up and start boycotting Dell products.

The_Insider · Dances with Hate Joined: 11 Nov 2004 Posts: 166

Everybody at Dell knows its not a industry wide issue.
And yes Sales people are mad as hell, cause its their money which is going down the toilet.
At the current state Dell is probably shipping only 30-40% of the ordered stuff.
And what I´m hearing, this is gonna stay this way till november , maybe longer.
Well another good quarter, or 2, for HP and Acer.

Rocke_T_Sinetist · Posted: Thu Aug 30, 2007 11:10 am Post subject:

If I read that right, it means that after a decade of being shoved around like dustbunnies by Dell, the vendors caught on they were being played, and played BACK.

Just like the marketplace and staff are catching on that THEY'RE being played, and going elsewhere. And just this week, Dan Zehr got a couple financial analysts on record about Dell's Enron-style bookkeeping ethics.

Memo to The Board: An animal with 4 assholes can shit on just about everything in sight, but none has been known to survive very long.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

Illinger

As a corporate VAR for Dell, I definitely am pissed to no end with these delays, especially with senior management (both my own & my customers') on my case about it. But, any chance you could site your source on this?

PGrefugee · Regular Hater Joined: 30 Mar 2006 Posts: 49

Nice try Illinger. You are a Dell shill who is on the company payroll. It is good to see Dell Corporate Communication trying find out information about inside leaks and demonize their competition at the same time. Just please "man up" and admit who you really are.

Rocke_T_Sinetist · Posted: Sat Sep 01, 2007 6:18 pm Post subject:

Illinger: The only 'hard' data would be if HP ships the same parts Dell does only without the delay. Even if a manager was quoted by name, it would still be third-hand. The section is titled 'Rumors', ya know.

PGRef: Since the OP didn't provide hard data, asking for it doesn't necessarily pigeonhole the asker as a Dell shill. Would they fire the manager quoted as saying that? Most likely. But no Dell manager would be that forthcoming unless he was already on his way out. Ya gotta think these things through.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

The_Insider · Dances with Hate Joined: 11 Nov 2004 Posts: 166

A very good sign, that Dell screwed something up by themself is the following:
When something is going wrong and its not 100% Dells fault, they are very quick at pointing fingers.

Remember the battery fiasco last year?
Dell was the first who jumped on Sony.

But this time? nothing, nada, no finger pointing at Qualia, Baida etc.

Illinger · Posted: Fri Sep 07, 2007 5:17 pm Post subject:

Illinger · Posted: Fri Sep 07, 2007 5:28 pm Post subject:

peckish · one bitch wonder Joined: 02 Aug 2007 Posts: 3

looks like the upper mgmt has come up with a brilliant plan.
4 separate sales areas managers are passing on new reason for the fiasco, it's HP's fault!!
They are telling workers hp went to the glass manufactures told em "Dell pays you in net 90 we do it net 30, give us all the inventory now and we'll pay today."
What a joke, Even if that is true, dell's either stupid or arrogant for not seeing it coming.
Sales makers are not calling customers( how are you gonna sell something when it can't get out) are tired of getting yelled at and according to several resources I have talked to, are bailing out. Recruiters I know say they are receiving hundreds of dell sales resumes daily. 2 local software companies I know have said "no mor dell interviews, their candidates are order takers." dell is now recharging up the training of new hires as we see the classes everyday full and I can tell you they must be goiong down to 7th street with a dell pickup and a sign "wanna work today." If this is what dell will be rolling out to the sales floor(no doubt to save operating expenses) dell it doomed.
Watch for more sales layoffs in RR as they plan to migrate more teams to Tennessee and OKL,cheap labor, sales makers happy as a lark to make 50K.

Rocke_T_Sinetist · Posted: Sun Sep 09, 2007 11:40 am Post subject:

'Terms wars' makes more sense than anything. After a decade of Dell bullying vendors for highly favorable terms--essentially forcing vendors to loan them millions for an entire quarter, interest-free--the vendors caught on and are shopping their own terms with availability as their weapon. It's just as legal and, um, ethical as what Dell has been doing.

FallenAngel · Super Hater Joined: 21 Feb 2006 Posts: 1492

Blaming HP? Holy fuck, they have reached a new all time low. First there was a worldwide glass shortage, then it was a paint design flaw issue, and now they've resorted to blaming HP?

Dell's merry go round of excuses and bullshit has run its course. I hope and pray that this comes back to haunt them in their pocketbook.

Karma is a great thing...eventually what you do will come back on you threefold.