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whealey conscientious beginner
Joined: 30 Jan 2006 Posts: 1
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Posted: Mon Jan 30, 2006 11:14 am Post subject: wait times |
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| waited on the phone for 12 mins and then got hung up on. pissed me off so much! i hate dell, i have never had a good experience with them! |
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Rocke_T_Sinetist Moderator
Joined: 26 Aug 2005 Posts: 2608 Location: DFW airport
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Posted: Mon Jan 30, 2006 11:52 am Post subject: |
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Sup Whealy? Welcome. Shoot, I waited on hold at Travis County Tax 20 minutes, then it rang and promptly hung up on me. And they don't even outsource to India!
I get the feeling that large phone-support organizations buy defective phone systems ON PURPOSE. Like, when the salesman comes to demonstrate it, they ask "Will it delay and hang up on callers?" and the salesman grins and says "Definitely!" and the corporate buyer says "OK! I think we've got a DEAL!". _________________ Rocke T Sinetist
as in, 'it doesn't take a...' |
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nis_pero Dances with Hate

Joined: 06 Jun 2005 Posts: 285
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Posted: Mon Jan 30, 2006 2:40 pm Post subject: |
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12 minutes ONLY?
Even though the system or the a**hole hung up on you, 12 minutes rocks! _________________ Don't be lazy, build your own computer... |
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Grissom Lord of the Flies

Joined: 14 Apr 2003 Posts: 1553
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Posted: Tue Jan 31, 2006 3:27 am Post subject: |
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its a massive infrastructure that you probably couldnt even comprehend.... not all the time can you blame the equipment... like a computer it only does what its told to and dosent always play well with others. If that wernt true you wouldnt have this forum to post in. _________________
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