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dougnet Journeyman Dellhater
Joined: 08 Feb 2010 Posts: 16 Location: I got beamed to the wrong transport site.
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Posted: Mon Feb 08, 2010 11:33 pm Post subject: DTT the new DCSE site |
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Has anyone used DTT since Dell moved all the info from the dcse site?
I don't see any information there. I did the first day, and then it went away. _________________ Dell, IBM, Sony, Lexmark, A+, Net+, for what purpose I don't know sometimes. |
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rdlight142 Discovering Dellhate
Joined: 09 Oct 2006 Posts: 2
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Posted: Tue Feb 16, 2010 2:44 pm Post subject: |
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I am a bit pissed at the new DTT site.
The old DCSE was easy to navigate. Finding the exams and taking them were a breeze. This new site is so confusing. to get an exam you have to know what you are looking for.
Give me a list of the ones I do not have and I will take the ones I need.
I want the old DCSE site back...... _________________ "Stupid People should be shot" |
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100pcob PhDh--Doctor of Dellhateology
Joined: 29 Dec 2007 Posts: 154
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Posted: Tue Feb 16, 2010 8:12 pm Post subject: |
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| Deck chairs on the Titanic. |
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LordGeek Discovering Dellhate
Joined: 27 Mar 2010 Posts: 3
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Posted: Sat Mar 27, 2010 5:55 pm Post subject: |
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| DTT, like most of Dell's tools and references, is garbage that only sometimes works. At best. |
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Altair75 Graduate Dellhater
Joined: 23 Nov 2009 Posts: 51
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Posted: Tue Mar 30, 2010 11:07 pm Post subject: |
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The new one is truly a cluster****.
I used to use it just to look up something on a piece of gear, now
it's all walled off and passworded. I put a trouble ticket in, using the new
Daisy replacement which is far, far worse the the old tool.
Hmm seeing the pattern here..
The IT infrastructure at Dell is falling apart, they replace marginally wokring tools and apps with things that simply don't work at all. People use personal copies of Excel spreadsheets to manage programs because they can't trust that the business process tools are going to work or will be available at critical times. No one documents anything other than for personal use, hence the term 'tribal knowledge' , there's no internal manuals for any of the products. Less so now that most things are ODM. Designed to fail is a management strategy for the business, not just the products. |
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Rocke_T_Sinetist Moderator
Joined: 26 Aug 2005 Posts: 3833 Location: DFW airport
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Posted: Wed Mar 31, 2010 12:49 am Post subject: |
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Altair, that exactly describes my last experience with Dell's internal toolage.
In 2000, our lab commissioned a tool for tracking failures to resolution. In 2001, we all got surplussed.
In 2005, I rejoined Dell in the same department as a contractor for less than half the compensation. The tool had fallen into disrepair. Even the incompetent backfill guys had applied for the tool to be maintained, but it was rejected. The backfills didn't even use the resolution part of the tool. It became a spreadsheet to nowhere.
Every Dell tool now leads to oblivion. We can only hope the company follows. _________________ Rocke T Sinetist
as in, 'it doesn't take a...' |
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delltech6 Discovering Dellhate
Joined: 05 Apr 2010 Posts: 3
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Posted: Mon Apr 05, 2010 8:30 pm Post subject: |
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| DTT is awful, the old DCSE was MUCH better |
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