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saravalentino
Discovering Dellhate
Joined: 16 Dec 2009
Posts: 3
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 Posted: Wed Dec 16, 2009 3:40 am Post subject: Customer Handling Skills Certification test |
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does any one have any idea on how to pass the dell
Customer Handling Skills Certification test
i passed the dell Customer Handling Skills Self Assessment test 3 times an failed the Customer Handling Skills Certification 2 times one more an am out i really don't understand whats wrong
anyone remember any right questions
because in these situations the right question is the wrong question
any tips on how to eliminate the correct answers
i hate commonsense questions because they are always wrong but witch one is more wrong
Last edited by saravalentino on Wed Dec 16, 2009 2:07 pm; edited 1 time in total |
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Tailmon
Emperor of Dellhateology
Joined: 17 Dec 2008
Posts: 834
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| Posted: Wed Dec 16, 2009 8:55 am Post subject: |
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If your good at lying, cheating, and have no concensience. You can pass Dhells tests. After all you just follow a scripted list anyways.
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saravalentino
Discovering Dellhate
Joined: 16 Dec 2009
Posts: 3
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| Posted: Wed Dec 16, 2009 1:39 pm Post subject: |
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| Tailmon wrote: | | If your good at lying, cheating, and have no concensience. You can pass Dhells tests. After all you just follow a scripted list anyways. |
were is the lie in me saying that i failed the test? and am doing field tech not customer service. who lies about failing? so your telling me no one in this world were living in is allowed to ask someone for help when they have a problem? |
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Rocke_T_Sinetist
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Joined: 26 Aug 2005
Posts: 3577
Location: DFW airport
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| Posted: Wed Dec 16, 2009 5:30 pm Post subject: |
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You already know the trick. That is, all the answers are trick. They are all either wrong or incomplete. You have to pick the one that is LEAST wrong.
It's a despicable way to conduct a test, but then everything Dell does is despicable. Might as well get used to it.
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