Dell complaints

[tompic823]

For all CD/DVD and Floppy(If anyone still uses/has them anymore) Drives- Simply say the device is enabled in the BIOS, it has power(it can open and close) but it doesn't read the media. Also say the device doesn't appear in My Computer, nor does it appear in Device Manager.

[tompic823]

To get a new Laptop Motherboard- Tell Dhell that after the Dell logo screen, you get the error message "The AC power adapter wattage and type cannot be determined. The battery may not charge." Then, if they ask you to go into the BIOS and tell them the error message listed under Battery Info, tell them it says "AC Adapter = Unknown device installed."
What this basically means is that our motherboard has malfunctioned and it isn't allowing the battery to charge. As for background info, the system will run off of AC power, it just won't charge the battery.

[ohwellDELL]

im not sure that you're post though Im sure cocked many an eyebrow...is helpful...because if a customer has a legit complaint...I dunno Dell may use this as an excuse, just a thought peace.

[tompic823]

I doubt anyone from Dell (who's going to use this against you) is seeing this. And even if they are, what are they gonna do? Tell you they don't believe you? They receive thousands of cases each day. I doubt they're going to start questioning each person based on this forum. As a side note, if all the guys at dell were aware of this, there would be a lot more posts (in other words, they'd be complaining on here too).