Dell complaints

drawmada · Regular Hater Joined: 27 Aug 2008 Posts: 27

I was on the phone earlier with Seagate Tech support, and found out that they brought their tech support BACK from India because of too many customer complaints. Tech center is now in Oklahoma.

Now the world's number one Hard drive manufacturer listened to it's customers, shouldn't DHell too? Maybe a pipe dream lol Rolling Eyes

kaien · conscientious beginner Joined: 22 Nov 2008 Posts: 2

xps now seems to be in the Philippines, which I actually think is a good thing. My wife is a Filipino and her parents were born there. They are required ti learn english in school and actually have better education than the usa. The reps have been incredibly friendly as well. I wasn't thrilled with how bad a supervisor messed up my system the other night, but the 2 regular reps were outstanding. Now i need to get this piece of turd targus cooling pad they sent me replaced and I will be satisfied I guess

HellComputer · Dances with Hate Joined: 16 Feb 2006 Posts: 213

I have been seeing ads on TV for a phone targeted to seniors. Big numbers on the dial, extra volume, and N. American people to talk to are the selling points. All aimed at reducing customer frustration from folks that know better than to take it. Wake Up MBA assholes.....

incident_man · Posted: Sat Nov 22, 2008 8:45 pm Post subject:

I cancelled my credit card with Capital One because they outsource their phone support. What's in your wallet? Hopefully not some guy in India!
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