Dell complaints

[TronicDellsux]

Hello there, I am new to this forum. I have for the last several days been searching the web looking at all the complaints against Dell. Here is a short version of what has happened. I applied and was approved for a Business credit account with DFS just the other day. I ordered a digital camera which I received with no problems. I try and order something else and the next morning I receive a e-mail telling me to call the "Verification Dept." I am like oh boy, here we fucking go now. So, I call and the lady gets on the phone and says we need to ask you a few verification questions. She places me on hold and comes back and basically starts saying they could not verify my business blah blah. So, I am pissed off, I have called them three times with the same results NOTHING. They did not even ask me anything! I aks the lady to close the acocunt and they refuse. So being mad as hell, I get on the Dell website and find "Downloadable software" I order some, and in about a hour I get a e-mail stating my product is ready for download. So, over the course of about three days, I have downloaded close to $700 worth of software. Now here is the funny thing about it. Because DFS has frozen my account everytime I order the software, it subtracts from my remaining credit which was about $1700 before the orders, but it NEVER actually subtracts the amount form the credit line! So, for all of you that have "frozen" DFS accounts Please, go get you some free software. You need and deserve it. To make a long story short I am a Dell certified Tech,I have worked for Dell in the past "Under Contract" and this crap about Dell does not know who I am and cannot verify my id is a complete crock of shit. I even mailed the salesperson my Dell DCSE number with no response. Screw you Dell! and thanks for the software and Free camera!

[Rocke_T_Sinetist]

I've always said "never use DFS".

But you've come up with a new way to "use" them. I hope it doesn't bite you in the butt. Surely you must know by now, biting you in the butt is the business Dell is REALLY in.
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Rocke T Sinetist
as in, 'it doesn't take a...'

[AngelusDaemonicus]

It will bite you in the ass. It's technically fraudulent activity.
Please people, don't give DELL a reason to be assholes.
It's like painting a hibernating bear's toe-nails pink... funny as hell until the bear wakes up and eats your head.
Take a frozen account as the gift it was meant to be. Don't buy any more products from DELL.
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"One man's garbage is another man's DELL."