Dell complaints

MADMATAGAIN · Posted: Tue May 29, 2007 9:47 am Post subject:

I don't know. I could be wrong but I don't ever remember seeing it this slow. Although my territory is WAYYY smaller now than it used to be. I pretty mauch begged/forced them to make it the city only. It was no longer worth it nor could my kidneys/car handle anymore 200 mile per day stuff.

I only take calls within a 30 or so mile radius of my house so I guess I'll suffer more with a smaller turf. But I could never go back to such a big area. It's just to much.

But hey, I just got an email confirming that I still have a job so I guess we just have to hang in there. I'm glad this is only part time for me because I remember all to well what it was like trying to make a full time living off of QXS as a QSP.
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kdroop · Posted: Tue May 29, 2007 2:11 pm Post subject:

Thats why I left too many miles none paid for oh wait I got like 5 bux on a 170 mile round trip yeah QSP wonderful idea
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Seemed like a good idea at the time...

diashto · Posted: Tue May 29, 2007 5:06 pm Post subject:

hiwaystar · Posted: Tue May 29, 2007 6:45 pm Post subject:

Just gotta have more cowbell ,love that cowbell Laughing

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chessgames56 · Posted: Tue Jul 10, 2007 5:51 am Post subject: Mooo!!

Hey all, it obvious that qualx only values qualx, and doesn't give 2 cents for their "employees." Look at the certifications--it's quax this, customer that...--where is the incentive to excel? You run, they play and get paid. Use them like they're using you. Get certified, get experience, then move on. Get out before you get so disgusted you get axed. Enough said!

johndarrah84 · Posted: Wed Jul 11, 2007 4:03 am Post subject:

qualxserv rules!

jeffkics · conscientious beginner Joined: 14 Dec 2007 Posts: 1

I love the fact that they expect you to work from 8am to 9pm and weekends but it is still a PT job. There has got to be somekind of labor issue with that.
There is no possible way to even consider another PT job to fill in with bills when call volume is low, when they expect you to drop everything, go drive 20miles to service one call at 4 in the afternoon.
The only way I see around this is if the techs unite and either get a union to come in, or everyone walk off one day to show qualxserv that we are important. At least with a union we could count on a raise every year, and some kind of benefits and representation.
We get no bonus', no incentives, they even stopped giving us a ham for christmas!

GripeIsMe · Regular Hater Joined: 15 Jun 2007 Posts: 35

I have been with QXS quite a while too. When you HAVE to work is btw you and the customer. I do know one thing....as for working on the weekend...simply tell the customer that you are unable to order parts on the weekend and that they will have to wait until Monday. And that is the truth. I know from personal experience. Both numbers we have for the DSPQ will not work on weekends! Neither Dell or QXS can fault you there. As for nites, I simply tell the customer I do not work past 17:00 and try and work something out with them. When it gets dark at 16:30 CST I will be damned if I am gonna try and find an address in the dark! As for the union idea...forget that. There are too many "right to work" states for it to have any effect. I know...this all sucks
but the sooner you learn how to "schmooze" the customer the better. As long as they get service within a reasonable amount of time you are doing it right!

<<The only way I see around this is if the techs unite and either get a union to come in, or everyone walk off one day to show qualxserv that we are important. At least with a union we could count on a raise every year, and some kind of benefits and representation.
We get no bonus', no incentives, they even stopped giving us a ham for christmas!

incident_man · Posted: Sun Dec 16, 2007 1:14 pm Post subject: Re: PT hours??? YEAH RIGHT

100pcob · Posted: Sun Dec 30, 2007 3:41 pm Post subject: Re: PT hours??? YEAH RIGHT

Vineet Dhiman

Hello Guys... This is Vineet I am working With Dell since June 2006 as seniour technical support expert in India. Now I looking for a Job in U.S basically in Bantec or Qualexserv. Any one who know what they are looking for and the qualification, so that I apply..

Is working with these two companies is a good decision or not, What you guys suggest me to do..

Waiting for your Reply...
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Vineet Dhiman

Rocke_T_Sinetist · Posted: Sat Jul 05, 2008 10:40 am Post subject:

Did you read the above, where everyone had something bad to say about Qualxserv and Bantec? You see, they are not 'employers', they are contractors and you are a subcontractor under them.

They pay by the call--no calls, no pay. You use your own car, pay all the gas, insurance, depreciation, wear & tear. You are supposed to be available 12 hours a day, so it's not likely you can get another scheduled job to make up losses.

There is no future with either company--you can't 'work your way up to manager'. The companies are hollow, they have zero assets. For the cost of renting a 400 sq ft office and getting a phone, fax, internet connection, they skim off your work to the tune of roughly 50%.

On the larger scale, the US economy right now is sagging badly. Some say it's failing, and to many, it is. Most skills besides car and airconditioner repair, have been offshored. The economy where you are is stronger. Now, if you had a Master's in software and were under 28 years old, you might find a place here. But there are 5 million people here with Bachelor's degrees and 10-15 years experience who cannot get a job AT ALL. If I were you, I'd stay where you are. If I weren't 62, too old for adventure, I'd move to India.
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Vineet Dhiman

Hi..
Thank you for guiding me . I appriciate you..

Now If a pwerson wants a job in U.s, and he has done some courses like:- MCSE, CCNA and DBA and two years of work experiance in Dell. What would you recommend..

Thanks for replying..
Waitng for your Reply..
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Vineet Dhiman

Rocke_T_Sinetist · Posted: Tue Jul 08, 2008 11:17 am Post subject:

I have little knowledge of the IT industry--running business networks--but you sound qualified for that on some level. You can research openings on corporate and job websites.
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Vineet Dhiman · Posted: Sun Jul 13, 2008 7:48 pm Post subject: JoB

Thak you very much for your reply.
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Vineet Dhiman