Dell complaints Forum Index
Dell complaints
The #1 Dell complaint forum
 
FAQFAQ   SearchSearch  UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

I thought Dell might like to know

 
Post new topic   Reply to topic    Dell complaints Forum Index -> Why Do Customers Hate Dell?
View previous topic :: View next topic  
Author Message
MyFury
conscientious beginner


Joined: 02 Feb 2007
Posts: 1

PostPosted: Fri Feb 02, 2007 3:34 pm    Post subject: I thought Dell might like to know Reply with quote

The reason I have a problem with refurbished parts:

I was recently sent a hard drive that had not been wiped completely clean. (Of course, I didn't find out about this until I had spent the hours required to actually get it up and running, which was a bit of a challenge, considering I was sent the wrong device drivers.) As such, I have the remnants of 20 gigs of data from its previous owners.

The guy on the phone at Dell pretty much begged me to send it back to them. Sorry buddy. Until I get a complete NEW system exchange, this hard drive's all mine. And I plan to have an expert tell me what the hell is actually on it. Here's hoping it's sensitive financial information...
Back to top
View user's profile Send private message
Sponsor

Scoop
Moderator


Joined: 18 Apr 2003
Posts: 1156
Location: TN

PostPosted: Fri Feb 02, 2007 4:50 pm    Post subject: Reply with quote

If you're on the up and up that's one of the funnier things I've heard.
Good luck on that new exchange, lol.
_________________
Practice what you preach.
Back to top
View user's profile Send private message
johnnyi
came back and replied a few times


Joined: 07 Jun 2007
Posts: 7

PostPosted: Fri Jun 15, 2007 5:55 pm    Post subject: Reply with quote

lol a like ure story well gd hit them hard where they dont like it
Back to top
View user's profile Send private message
graeme
Regular Hater


Joined: 27 Aug 2007
Posts: 13

PostPosted: Tue Aug 28, 2007 3:22 pm    Post subject: Reply with quote

your hell will begin when you try to exchange your system.

see my topic for information.
Back to top
View user's profile Send private message
Sponsor
Aftermarke Performance parts from Autoall. Clear bra, rotors, brake pads and more. Free SHIPPING
diashto
Moderator


Joined: 11 Nov 2006
Posts: 338
Location: Detroit area

PostPosted: Tue Aug 28, 2007 4:56 pm    Post subject: Re: I thought Dell might like to know Reply with quote

MyFury wrote:
The reason I have a problem with refurbished parts:

I was recently sent a hard drive that had not been wiped completely clean. (Of course, I didn't find out about this until I had spent the hours required to actually get it up and running, which was a bit of a challenge, considering I was sent the wrong device drivers.) As such, I have the remnants of 20 gigs of data from its previous owners.

The guy on the phone at Dell pretty much begged me to send it back to them. Sorry buddy. Until I get a complete NEW system exchange, this hard drive's all mine. And I plan to have an expert tell me what the hell is actually on it. Here's hoping it's sensitive financial information...


Er.. not to want to play devil's advocate.. but you basically just made plans for extortion, confessed to conspiring to steal one or more identities, etc. Here's hoping that this "expert" realizes he doesnt want to be an accesory to those crimes.. Wink

Not that I think you'd actually DO any of that, because then you'd be just as guilty, if not more so, as whomever didnt erase it in the first place.
Back to top
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger
prior
came back and replied a few times


Joined: 05 Jun 2008
Posts: 9

PostPosted: Sat Jun 07, 2008 7:53 am    Post subject: Re: I thought Dell might like to know Reply with quote

diashto wrote:
MyFury wrote:
The reason I have a problem with refurbished parts:

I was recently sent a hard drive that had not been wiped completely clean. (Of course, I didn't find out about this until I had spent the hours required to actually get it up and running, which was a bit of a challenge, considering I was sent the wrong device drivers.) As such, I have the remnants of 20 gigs of data from its previous owners.

The guy on the phone at Dell pretty much begged me to send it back to them. Sorry buddy. Until I get a complete NEW system exchange, this hard drive's all mine. And I plan to have an expert tell me what the hell is actually on it. Here's hoping it's sensitive financial information...


Er.. not to want to play devil's advocate.. but you basically just made plans for extortion, confessed to conspiring to steal one or more identities, etc. Here's hoping that this "expert" realizes he doesnt want to be an accesory to those crimes.. Wink

Not that I think you'd actually DO any of that, because then you'd be just as guilty, if not more so, as whomever didnt erase it in the first place.


It not extortion; it's a reflection of an anti-consumer corporation that does not care about the customer.
Back to top
View user's profile Send private message
diashto
Moderator


Joined: 11 Nov 2006
Posts: 338
Location: Detroit area

PostPosted: Sat Jun 07, 2008 12:20 pm    Post subject: Re: I thought Dell might like to know Reply with quote

prior wrote:
It not extortion; it's a reflection of an anti-consumer corporation that does not care about the customer.


Er.. yes, yes it is.

EXTORTION - Using violence, fear tactics, or false pretenses to force a person to give up property

http://www.white-collar-crimes.com/criminal_terms.shtml
Back to top
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger
Rocke_T_Sinetist
Moderator


Joined: 26 Aug 2005
Posts: 2609
Location: DFW airport

PostPosted: Sat Jun 07, 2008 12:56 pm    Post subject: Reply with quote

Though this thread is fairly obsolete...

Um, no it's not extortion. He did not threaten the person on the phone that he was going to abuse the data, or even recover it. And once he finds out what 'experts' charge, he won't be doing anything but repartitioning.

It's a helluva piss-weak job of 'refurbishing', not even erasing prior content. But the refurbisher guy was probably behind on his metrics that day. You know how that goes. Rolling Eyes
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'
Back to top
View user's profile Send private message Visit poster's website
Sponsor
FallenAngel
Super Hater


Joined: 21 Feb 2006
Posts: 1493

PostPosted: Sat Jun 07, 2008 2:02 pm    Post subject: Reply with quote

It would only be considered extortion if the accused openly made reference to the dreaded "or else" statement.

"Give me a system exchange OR ELSE I will use this data recovered for whatever means I can".

THAT is extortion.

"I have nudie pics of you and someone who isn't your wife. Pay me $100B OR ELSE I'll leak the pics."

THAT is extortion.

"Give me a system exchange or you're not getting the hard drive back that you failed to wipe clean."

That is NOT extortion.
Back to top
View user's profile Send private message
RickAbrams
one bitch wonder


Joined: 15 Jun 2008
Posts: 3

PostPosted: Sun Jun 15, 2008 7:46 pm    Post subject: Re: I thought Dell might like to know Reply with quote

diashto wrote:
MyFury wrote:
The reason I have a problem with refurbished parts:

I was recently sent a hard drive that had not been wiped completely clean. (Of course, I didn't find out about this until I had spent the hours required to actually get it up and running, which was a bit of a challenge, considering I was sent the wrong device drivers.) As such, I have the remnants of 20 gigs of data from its previous owners.

The guy on the phone at Dell pretty much begged me to send it back to them. Sorry buddy. Until I get a complete NEW system exchange, this hard drive's all mine. And I plan to have an expert tell me what the hell is actually on it. Here's hoping it's sensitive financial information...


Er.. not to want to play devil's advocate.. but you basically just made plans for extortion, confessed to conspiring to steal one or more identities, etc. Here's hoping that this "expert" realizes he doesnt want to be an accesory to those crimes.. Wink

Not that I think you'd actually DO any of that, because then you'd be just as guilty, if not more so, as whomever didnt erase it in the first place.


==================

It was not extortion, but it does sound like you were giving him legal advice. That is fine if you're an attorney. If you not an attorney, you could be guilty of practicing law without a license -- not that anyone would ever do anything about it. I can give this opinion for recipients in California.

There a legal aspect to these problems but that is for another posting
Back to top
View user's profile Send private message
Rocke_T_Sinetist
Moderator


Joined: 26 Aug 2005
Posts: 2609
Location: DFW airport

PostPosted: Sun Jun 15, 2008 9:01 pm    Post subject: Reply with quote

Now settle down. Saying "you should sue them" is not legal advice, any more than saying "I have data on this drive" is extortion.

And of course, anyone who takes to heart anonymous suggestions about a specific legal circumstance from an internet board, is dangerously naive.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    Dell complaints Forum Index -> Why Do Customers Hate Dell? All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


This is not a Dell Forum