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New Dell Call Center Opening

 
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DellMgmt
Regular Hater


Joined: 22 May 2008
Posts: 25

PostPosted: Sat May 24, 2008 1:03 pm    Post subject: New Dell Call Center Opening Reply with quote

All,
It is with great pleasure that I announce we are opening a new call center in Orono, Maine. We hope to employ about 3000 people by the end of the year. we are expecting a significant spike in calls related to our increase in low end sales via the retail outlet. We will charge $29 per call and the call center will be profitable. The new warranty on retail sales will be for 90 days then all issues will be resolved for only $29 per call. Imagine getting a new battery for only $29. Sometimes people will have to call in a few times if the issue is very technical, but still money in the bank. Look for more information soon about the hiring process. We may even allow people to work from home throughout the US, that is still in the planning stages.
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Rocke_T_Sinetist
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Joined: 26 Aug 2005
Posts: 2609
Location: DFW airport

PostPosted: Sat May 24, 2008 1:32 pm    Post subject: Reply with quote

Quote:
The new warranty on retail sales will be for 90 days then all issues will be resolved for only $29 per call.
Indefinitely? Or only for another 9 months?

And rather than implementing this within operating Canadian facilities, where you already had government concessions/giveaways and trained staff, you closed those and opened a new one?

Makes perfect sense. Then here's another rumor for you. Within 9 months of opening Orono, Maine, half the staff will be laid off. Within another 9 months, the facility will close altogether.
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Rocke T Sinetist
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AngelusDaemonicus
Dances with Hate


Joined: 08 Mar 2008
Posts: 111

PostPosted: Sat May 24, 2008 2:04 pm    Post subject: Reply with quote

Who the hell is this guy? And why does he keep kissing DELL's ass?
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DellMgmt
Regular Hater


Joined: 22 May 2008
Posts: 25

PostPosted: Sat May 24, 2008 2:43 pm    Post subject: I am me. Reply with quote

I cannot reveal my identity because I could be fired for posting on this apostate site. I dont think I have broken any of the rules and in all fairness I am just trying to reach out and help those who have had difficulties speaking with our world class customer service. To all the X- Dell employees, be assured that we love you as a brother and if it were up to me, I would hire all of you (no matter your sins while working at Dell) to work in Maine or from home. There is a financial incentive to me of securing and pleasing disatisfied customers. Dell allows me to troll the worldwide web looking for those disgruntled people who may have had their call dropped or had disatisfaction in speaking with our world class customer dis-service. Whoops the Fruedian slip came out.
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AngelusDaemonicus
Dances with Hate


Joined: 08 Mar 2008
Posts: 111

PostPosted: Sat May 24, 2008 3:01 pm    Post subject: Reply with quote

Ugh.
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Rocke_T_Sinetist
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Joined: 26 Aug 2005
Posts: 2609
Location: DFW airport

PostPosted: Sat May 24, 2008 3:11 pm    Post subject: Reply with quote

Oh really. Rolling Eyes

I've noted before, if Dell wanted to resolve customer disgruntlement, they would have no further to look than their own site.

If nothing that real Dell management says can be counted upon as truth, in what position does that leave someone calling themselves that?

I'm 100% certain we're looking at the BB version of Airplane, but without Leslie Nielsen.
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AngelusDaemonicus
Dances with Hate


Joined: 08 Mar 2008
Posts: 111

PostPosted: Sat May 24, 2008 3:47 pm    Post subject: Reply with quote

He's using this forum for personal financial gain... or so he claims. That's kinda... creepy, actually.
He reminds me of that Iraqi Information dude during the last (current) Gulf War. You remember, the one who kept saying that Bagdad wasn't being bombed and bombs were going off in the background.
I suppose you're right though, this clown's like Tinkerbell. If we stop believing in him he'll die.
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thanks_for_all_the_fish
Hates with a Vengance


Joined: 15 Oct 2007
Posts: 84
Location: That smoking crater that used to be Dell Ottawa

PostPosted: Sat May 24, 2008 4:52 pm    Post subject: Re: I am me. Reply with quote

DellMgmt wrote:
I cannot reveal my identity


His identity revealed...see posting:
http://www.ihatedell.net/forum/phpBB2/cease-and-proliferate-t11741.html
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FallenAngel
Super Hater


Joined: 21 Feb 2006
Posts: 1493

PostPosted: Sat May 24, 2008 6:07 pm    Post subject: Reply with quote

I've never wanted to punch anyone so much as I want to punch this jackass.

LAY OFF THE METH. Surprised
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Rocke_T_Sinetist
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Joined: 26 Aug 2005
Posts: 2609
Location: DFW airport

PostPosted: Sun May 25, 2008 10:33 am    Post subject: Reply with quote

I think it's twisted humor. Twisted Evil

We always say "everything Dell management says is a lie". Well..... Shocked
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FallenAngel
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Joined: 21 Feb 2006
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PostPosted: Sun May 25, 2008 10:35 am    Post subject: Reply with quote

Well whoever this guy is, he needs to be put back in his cell or padded room. Nothing good ever came from letting them out on day passes.
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rustyboots
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Joined: 06 Jul 2005
Posts: 196
Location: Round Rock

PostPosted: Mon May 26, 2008 12:05 am    Post subject: Reply with quote

If this is true, I can't really think of a more out of the way place to put a call center. Other than being close to I-95, and the University of Maine, I can't see anything to recommend this place except a possible need for some sort of employment. And I wouldn't expect the University students to want to work for some company like Dell.
Makes you wonder what kind of tax bennies Dell "conned" them out of.
Of course all this presupposes that the posting is true?
Maybe they let him use a computer now and them when his meds are working!! LOL
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FallenAngel
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Joined: 21 Feb 2006
Posts: 1493

PostPosted: Mon May 26, 2008 1:00 am    Post subject: Reply with quote

rustyboots wrote:
Maybe they let him use a computer now and them when his meds are working!! LOL


I think we have a winner!
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