Dell complaints

[killroy]

Michelle doesn't give a damn about the American or North American worker. Michelle is all about the "all mighty dollar". She started a company in America where people of THIS COUNTRY busted their tail to make her successful.

Then, after years of success primarily given to her by the people of America, Michelle has decided she has no nationality.

Michelle's going to reap the short term rewards of overseas purchases, but in the end, it's going to be AMERICA that defines Michelle's destiny.

Michelle has no nationality, she has no religion, and she has no dignity.
Michelle wakes up worshiping money, and falls asleep worshiping money.

Americans (customers) have said for years now, I DON'T WANT customer service in a country where I can't understand what the person is saying, nor do they fix the problem, and Michelle has said, "I don't care what you say, because I'm an arrogant feminine man who knows what's best for people who buy my products".

Good luck Michelle, you're going to need it.

[FallenAngel]

Though Dell is not the first company to take advantage of low cost labor overseas, and nor are they the ones who first turned their backs on North America in the process - they are without a doubt, one of the most prolific cases to date.

Dell is doing this for Dell. They are not doing this for you and I, the consumers. They are doing this for themselves alone. The shareholders too, but then, they are all equally "Delled" if they own stock in this lame ass outfit.

Perhaps at one time, long ago in a galaxy far away, Dell's name meant something and so too did their stock, but now you come back to reality and come to see that their name is shit, their stock is shit, and the bottom will fall out sooner than later.

The optimists can sit there and hold on to hope, thinking that the stock will miraculously climb back to a more palatable level, but they are just kidding themselves. Dell can sit there and claim that these bold measures like overseas support and massive layoffs will only serve to better the company and their standing, but they are just kidding themselves as well. HP tried it and they barely made it out alive, yet they did it at a time where you could bounce back if you had something to offer. Dell, now just a follower (hasn't been a leader for 5 years or better), chooses to follow in HP's footsteps saying that it worked for them and it can work for us too.

Not going to happen. The society we live in now is far and away less forgiving, and more apt to bear grudges. Companies that screw up in an epic way will no longer be able to bounce back as easy, or at all. Does the name Gateway ring any bells? Compaq? Once leaders in their field, and at their prime, they ended up as food for the strong in the end. No one could touch either at their prime. Now they're just aquisitions. Dell had their prime and wasted it. They too will become food for stronger companies. Broken into pieces and bought off as such. This company will never rebound. Lead weights just don't have that capacity.

[Rocke_T_Sinetist]

Packard-Bell? Once a founding brand name in US consumer electronics. Gawd, I even worked for them in the early 70s.

I think that Dell has sown the seeds of their own demise. 'Dell' is now a widely-disparaged brand in the consumer sector. They only survive by means of their market penetration in the institutional sector, and their ability to fill institutional purchase orders for thousands of systems within one institutional budget cycle. Only HP can compete within that market sector, and HP is eating Dell's lunch.

Anyone holding Dell stock is well advised to sell it the very next time is it not underwater. That is, the next time Dell falsifies their books so as to look profitable, so as to avail the executives the opportunity of unloading THEIR underwater options.

This is the incontrovertible 10-year history of the company. I've tracked it, even further back than that. I owned it at one point during that period, and I'm very relieved that I no longer do. I sold it 5 years ago, for $10 more a share than it's worth today, and $10 a share less than I paid for it in 1997.

I'm no Wall Street analyst. Good chance you aren't either. It shouldn't be necessary, to make the distinction between $50 and $20, headed nowhere but down.
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Rocke T Sinetist
as in, 'it doesn't take a...'

[FallenAngel]

Packard-Bell. Yes, I had forgotten about them. See how those once giants of industry are easily forgotten?

Packard-Bell gets swallowed partially becoming Hewlett-Packard. HP then swallows Compaq. Lenovo swallows parts of IBM. Acer swallows Gateway.

Now it's just a matter of determining who will swallow Dell, not IF they will be swallowed.

My money is on HP to go for the trifecta. First P-B, then Compaq, then Dell. Best way to beat competition appears to absorb them outright.

As much as I'm almost regretting losing the venom for Dell, I never tire of seeing how many new mistakes they'll make each day and the reprecussions of those mistakes. The only thing Dell could market with any success would be their own reality TV special "Rags To Riches And Back Again".

Oops. Maybe I gave them a life saving idea? My mistake.

[Smashy]

[FallenAngel]

Oh yes, the "chain of command" filter. I had almost forgotten all about that. Thanks for the reminder rofl

[keptman]

how true. the upper managers must present the idea as their own, not what someone else came up with. if a manager didn't come up with the idea, then it can't work. you guys remember Dee Walk? perfect example of someone taking someone else's ideas, spinning them as his, and working up the BPI ladder and the corporate ladder.
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former dell scapegoat