Dell complaints

[AngelusDaemonicus]

So I quit DELL Ottawa two weeks ago and have yet to receive my Record Of Employment or a final pay. Two weeks? According to the law in this country and province, I'm legally entitled to these things. I plan to contact the appropriate government offices and see what kind of mess I can dump on DELL's door-step. Perhaps even contact some local media. That should upset Ottawa's PR guy.
I got my bonus and quit 5 minutes after it was deposited. And they still want my desk-key, badge and EcoPass. Hmmm... They have stuff I want, I have stuff they want. Let's trade.
It's amazing how when the smoke cleared, and the magic was gone, that DELL became just another crappy job.

Anyone else in Ottawa having a similar issue?
_________________
"One man's garbage is another man's DELL."

[Dhellp]

Well everyone I know who quit, was fired or laid off from the Ottawa site had this issue sadly. One guy took a month to get his final pay and the ROE took weeks.

All you can do is report them to the Employment Standards People. Also fill in your application for EI and on the online form state that Dell have not provided you with your ROE in a timely manner. HRDC are supposed to chase them directly.

[thanks_for_all_the_fish]

[AngelusDaemonicus]

According to a helpful fellow at Service Canada, an employer MUST provide a Record Of Employment within 5 calendar days.
I've sent emails to several HR people and left phone messages. Anyone have MJ's email? I'll email him... shit rolls down-hill, after-all.
_________________
"One man's garbage is another man's DELL."

[thanks_for_all_the_fish]

[AngelusDaemonicus]

Yeah... finally reached HR. Apparently I don't get a final pay because I took all my vacation. Whatever. I'm sure if I hadn't they would have some other pre-scripted excuse handy. As far as my ROE, it's "apparently" on the way.
I still have my badge, EcoPass and desk-key. I'll get around to sending those back eventually.
Sure, I'm not working, kinda broke... but I'm sleeping better at night. Plus, two of my team-mates quit shortly after I did.
The place is a sweat-shop. I won't miss it.
_________________
"One man's garbage is another man's DELL."

[dellsucks888]

hey buddy how did u end up quiteing and getting Ei dont you have to get laid off for that?

[thanks_for_all_the_fish]

[AngelusDaemonicus]

I'm not expecting to get EI. My wife gets ODSP and this process is part of the requirements to have her deposit amount adjusted, to compensate for the change in income.

Mind you, stranger things have happened. I quit my last job and got it. It depends on who looks after the case and how they fill out their forms on their end. I just need proof that I applied and was rejected.
Considering that DELL is unstable and my wife's condition requires me home at reasonable hours, it may tip the odds in my favor. I doubt it, though.
_________________
"One man's garbage is another man's DELL."

[AngelusDaemonicus]

Whiskey-Tango-Foxtrot?
_________________
"One man's garbage is another man's DELL."

[AngelusDaemonicus]

Quick update... I contacted the Ontario Labour Board regarding DELL not giving me a final pay (they say I took my three weeks vacation already, so they didn't owe me anything... including my last days worked) and apparently it's really sketchy. So, at their urging, I filed a complaint. I don't expect anything of it. I reckon it'll take 6 months to a year and DELL will be out of Canada by then. Then, good luck on trying to get jack. But, hey... ya never know, right? A year from now, if someone hands me cash... I'll go celebrate... or get drunk off my ass. Whatever.
_________________
"One man's garbage is another man's DELL."

[biff's buddy]

It is my understanding that quitting a job as a call centre phone agent does not necessarily disqualify you from EI. The stress involved in these positions is known to gov't. and the medical establishment. When you apply for EI, claim stress, give laboriously detailed examples of the kind of shit you put up with from customers and company alike. If you can top it off with a note from a doctor, you are a shoe-in. A co-worker at Site L was told by his doctor to quit the job or find another doctor. Another quit due to stress and was covered.

[Dhellp]

[FallenAngel]

EI in any province is hit and miss at the very best of times. What worked for someone may not work for you. That sort of thing.

The way they act, you'd think that THEY were paying you directly out of their own pockets.

My philosophy is fairly simple - I worked, I paid into it, I'm no longer working, Gimme my &*^%^% money. Can't be that hard a concept to grasp

And from what I know of Ontario employment law, if you took all your vacation before the end of the calendar year, and you quit or were fired, they can and will deduct time from your final pay in accordance with the code. Use the figures of 1.25 days/month for accruing holiday time (if they also gave 3 weeks vacation out in Ontario like they did in Edmonton).

Using those numbers, let's say you left in March. 3 weeks of holidays is 120 hours. 2 full weeks of work is 80 hours (average). You accrued less than 4 full days holiday, but we'll round up to 4 days (24 hours).

120 - 80 (+24) = 16

Technically, you'd owe them 2 days using that example. For the sake of argument, they likely wouldn't chase after you for those 2 days, they'd just write them off. But you wouldn't see any final pay either, as you saw in your case. You'd have to quit/get fired in April or May to even the scales at no money owed and no money coming in. Earlier than that, and yes you actually owe them money according to the code (if you took all 3 weeks vacation).

[biff's buddy]

AngelusDaemonicus,

Your ID badge is the property of Dell, until you return it to them, don't expect to see your ROE.