Dell complaints

itsonlywords · conscientious beginner Joined: 05 Dec 2007 Posts: 1

I called customer support and they didn't know what was wrong.. I had to figure it out by myself.. and I called back after my troubleshooting and told them my motherboard was going out, and they informed me my warranty had just expired.

I HATE DELL!

Bummajott · Regular Hater Joined: 21 Jun 2006 Posts: 20

Tat2grl · Regular Hater Joined: 27 Nov 2007 Posts: 37

I was thinkin the same thing, but I do remember seeing something about a limited 90 day warranty which would equal 3 months.
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Rocke_T_Sinetist · Posted: Thu Dec 06, 2007 5:17 pm Post subject:

Last I heard, most of the industry was at 1 year and Dell switched from 90 days (about this time last year) to keep from looking like scrooge. But the change was made quietly, cuz it would piss off the customers who only got 90 days standard right before the change.

Another change might have happened. It would have been made quietly too but should have come up here before now. The poster doesn't say when this happened, just that it did. And it's a story we've heard a zillion times, "they told me my warranty just expired" no matter how long the warranty was.

Hey, the gizmo has a clock. It knows exactly when the warranty expires, and it fails a month after that. The Freemasons designed it that way. Dell is Jewish, and can't be a Freemason? HAH! That's just what they WANT you to think!
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Rocke T Sinetist
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paul_dellcc · Posted: Fri Dec 07, 2007 5:20 pm Post subject:

Haha,

for you Mele20...
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I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

Mele20 · Posted: Sun Dec 09, 2007 4:23 am Post subject:

poormanq45 · Posted: Tue Mar 11, 2008 7:39 am Post subject:

Dell hasn't offered a 90 day warranty in years.

Motherboards fry. It's a fact of life. I ordered an MSI board that fried within 15 days. An RMA got me a new one. No problems since. Stuff happens.

FallenAngel · Super Hater Joined: 21 Feb 2006 Posts: 1516

90 day warranties are usually reserved for refurb parts and systems. I take it yours was a refurb?

Sanders · Posted: Mon Mar 17, 2008 6:29 pm Post subject: 90 Day wARRANTY

A 90 day option was available in the past and some ebay resellers loved to order with this option to appear cheaper ...

However, Dell got completely away from that with the exception of refurb parts as already mentioned by the posts before.

Did you buy the system(s) new or used/pre-owned?
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Lokii · one bitch wonder Joined: 18 Apr 2008 Posts: 3

Dell machines and parts last long enough to hit the refurbished bin?

TedMichaelMorgan · Posted: Wed May 07, 2008 10:21 pm Post subject: