Dell complaints

nashdell · Posted: Thu Oct 18, 2007 12:36 am Post subject: New Shipping Nitemares!

Dell has now eliminated UPS and Fed EX completely. Everything is now shipping DHL. DHL clearly can not handle the load.
Stuff being delivered to the wrong places and every shipping nightmare you can imagine is way out of control.
Irate customers are calling in high numbers.
Dell could care less!

State of NY are you reading this?
_________________
The E in Dell and the E in Enron point the same way!

http://bitsnbites.org/dellenron.htm

Michael Dell: "I think that you’ve got to look at the reputations of the people that you’re going to go work for and work with. And say, ‘Do I believe these people, do I trust them?"

Jax · Posted: Thu Oct 18, 2007 8:34 am Post subject:

Do you have a source for this information Nashdell?

nashdell · Posted: Thu Oct 18, 2007 11:08 am Post subject: Shipping probs

To confirm the story I guess if you called the sales line and asked: If I order a machine today what methods are available for shipping?
This information came from stressed sales people having to deal with it.
These are sales people who are spending hours of their time as well as taking calls that shoot thier quota's down.
Dealing with chaos caused by stupidity.
But Dell is saving a nickle!
_________________
The E in Dell and the E in Enron point the same way!

http://bitsnbites.org/dellenron.htm

Michael Dell: "I think that you’ve got to look at the reputations of the people that you’re going to go work for and work with. And say, ‘Do I believe these people, do I trust them?"

lxix · Posted: Fri Oct 19, 2007 2:41 pm Post subject:

WS1 still uses Fed Ex as well as DHL.