Dell complaints

xp.user.1337 · Posted: Tue Jan 30, 2007 6:28 pm Post subject: Yes Dell Can improve

Vista was released today. Some people may not be ready for Vista. Dell doesen't give an oiption to choose XP or Vista. Back when XP was released they gave a choice of 2000 or XP and i beleive 98 or Me was still a choice. So that was 3 choices.
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Rocke_T_Sinetist · Posted: Tue Jan 30, 2007 6:59 pm Post subject:

I was there for the 98/ME transition. After the ME rollout date, customers could not order 98. But irate customers who called after purchase and said "give me 98 or give me my money back" got 98 in the mail.
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Rocke T Sinetist
as in, 'it doesn't take a...'

xp.user.1337 · Posted: Tue Jan 30, 2007 7:50 pm Post subject:

Apathy · Posted: Wed Jan 31, 2007 7:15 am Post subject:

Actually xp, they are giving you an option to buy Win XP not Vista. I just checked out the Dell site and the only PC's lines that have Vista as the mandatory OS of choice are the Dimension line and the lower end XPS line. All other PC lines have XP as the primary choice with Vista as an available upgrade.
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Q: How do you know Dell Management is lying to you?

A: Until proven otherwise, Assume EVERYTHING coming from Dell Management is a lie.

xp.user.1337 · Posted: Wed Jan 31, 2007 10:29 am Post subject:

dennis123 · Regular Hater Joined: 27 Feb 2007 Posts: 10

What I know is this is the answer to can you get XP is yes and no. Many business class computers if your a business cust will have XP on it because Vista won't work yet with many business applications. I believe many XPS systems will only have XP because Vista is not compatible with the XPS high end componets. But if your a reg joe buying a Dimention and other standard model computers you are stuck with Vista and DELL will not let you downgrade. The other sad truth is that even if you went out and purchased XP for one of these systems in most cases the cpu won't except the XP OS

FallenAngel · Super Hater Joined: 21 Feb 2006 Posts: 1516

A CPU that won't accept XP as an OS? Pardon?

Name one...

dennis123 · Regular Hater Joined: 27 Feb 2007 Posts: 10

I'm going by what I've been told. I've should have clarified the point, the point I was told about is that if you recieved a system preloaded with Vista that it may not accept the XP OS. I'd assume this would be a rare case or it could be a B.S. line my supervisor told me to discourage the cust to trying to downgrade to XP. I've also heard of more technical problems that could follow the down grade to XP from a system preloaded with Vista but again I'm not a tech expert and I'm going by what I've heard

FallenAngel · Super Hater Joined: 21 Feb 2006 Posts: 1516

I see. Well, whoever told you that probably has a spare bridge for sale out of their backyard too Wink

It's inherently easier to downgrade to a lesser OS than it would be to upgrade. If your product is compatible with the latest and greatest, odds are that it'll be compatible with the version just below it.

I can't believe that someone would try to convince people otherwise. Telling someone what you were told is shameful to say the least.

DOC_Is_Evil · Hates with a Vengance Joined: 20 Apr 2007 Posts: 76

I don't think any Dell customers were ready for Vista (the consumer ones anyway), and I don't think they were too pleased about all the compatibility problems with their old programs...and some of the factory installed programs that Dell put on there before shipping it to them.