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nospam
came back and replied a few times
Joined: 14 Aug 2006
Posts: 5
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 Posted: Mon Oct 30, 2006 4:12 pm Post subject: dell outlet order has dissappeared. Options? |
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Despite the fact I promised to myself, never ever buy Dell computer again, I just bought a scratched/dented XPS 410 with Core 2 duo E6700 processor because of very attractive price. Got an acknowledgment e-mail, but no confirmation. Waited two days. No new e-mails arrived. Tried to call. They cannot locate my order! A script reading monkey has just suggested to place another order. First of all, there are no more such systems for sale, secondary I don't want to end up having two machines instead of one.
What could be done to find my order?
Thanks. |
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david (aka dvdpiddy)
Dances with Hate
Joined: 08 Feb 2006
Posts: 650
Location: http://www.killspammers.com/
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| Posted: Mon Oct 30, 2006 6:06 pm Post subject: |
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I dont wanna sound like an asshole but "What did you expect when you bought a dell? (Done sounding like an asshole) I don't think you can do anything to locate your order now maybe it got lost in the system or like melee said got shipped to the wrong address without a number it happens.
If you dont get it soon debate the charges with your credit card company.
Btw how much was the price for it?
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For some reason i fell like this cat right now.
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ShaftDu
Dances with Hate
Joined: 26 Nov 2004
Posts: 585
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| Posted: Mon Oct 30, 2006 6:53 pm Post subject: Re: dell outlet order has dissappeared. Options? |
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| nospam wrote: | Despite the fact I promised to myself, never ever buy Dell computer again, I just bought a scratched/dented XPS 410 with Core 2 duo E6700 processor because of very attractive price. Got an acknowledgment e-mail, but no confirmation. Waited two days. No new e-mails arrived. Tried to call. They cannot locate my order! A script reading monkey has just suggested to place another order. First of all, there are no more such systems for sale, secondary I don't want to end up having two machines instead of one.
What could be done to find my order?
Thanks. |
if they don't want to sell it to you
just get a refund |
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paul_dellcc
Super Hater
Joined: 04 Oct 2004
Posts: 1960
Location: Buenos Aires, Argentina
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| Posted: Mon Oct 30, 2006 6:55 pm Post subject: |
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Take a look at the acknowledgment e-mail, there should be an e-mail/phone # for you to call for support.
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I see DELL people!!
If we don't remember our past, we can't understand our present and we can put in danger our future... |
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nospam
came back and replied a few times
Joined: 14 Aug 2006
Posts: 5
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| Posted: Mon Oct 30, 2006 7:20 pm Post subject: |
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They didn't charge me on the first stage. So, the charge back is not an issue.
But, I want that system - it is about $450 less, then ordered as new.
$800 vs $1250.
And there are no e-mail or phone numbers within their acknowledgment e-mail.
Seems like, I need to go through the executive office again.
That really sucks. EVERY purchase I've made recently requires executive's office assistance.
What could have been simpler! Get on the web site, select a system, pay for it, get it shipped.
This company really sucks. |
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david (aka dvdpiddy)
Dances with Hate
Joined: 08 Feb 2006
Posts: 650
Location: http://www.killspammers.com/
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| Posted: Mon Oct 30, 2006 9:58 pm Post subject: |
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| nospam wrote: |
What could have been simpler! Get on the web site, select a system, pay for it, get it shipped.
This company really sucks. |
Dude this aint 95 when dell was good, This the new millenium of disapointment. Man i wish it was still the 80's cause we could all wear stupid shit and people thougth it was cool. (Hah Vice city my connection to the 80's lol piano ties and skeleton suits god people back then we're funny)
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For some reason i fell like this cat right now.
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