Dell complaints

[CrappyDell]

How many people have had problems with Dell's Build Quality?

I just replaced the keyboard and was shocked to see all the components are from Taiwan!!!!!!!!!!

I like the specs and price but i have learnt my lesson.You get what you pay for.
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Dell Suck

[Rocke_T_Sinetist]

If you mentally add all the surveys and reports of quality, Dell's is within single-digits of everyone else in the industry.

If you look at the designs and the issues that arise when they reach the field, you find Dell a LOT more haphazard than they were in 1999. I attribute some of that (particularly laptops) to Dell outsourcing designs to China.

Desktop design is still mostly US, but it's driven by 'BPI' (which is execuspeak for 'cheap') rather than sound engineering principles. Geezus tapdancing kraist! The entire generation of Dell desktops since Spring 2005 have a problem with the power switch actuator. If you can't turn the sunnuvabitch on, what CAN you do?

I attribute the rest of Dell's loss of engineering focus to precisely that--laying off engineers in favor of MBAs, making the workplace so adversarial that engineers can't focus on engineering, obsession with misplaced metrics like 'how many you build' rather than 'how many STAY built and working'.

You don't excel at producing an engineered product by staffing with only cost-reduction in mind. Dell does precisely that, and gets precisely the results anyone could predict.
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Rocke T Sinetist
as in, 'it doesn't take a...'

[djangojazz]