Dell complaints

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

I tried the Dell support site hoping to download the drivers fro my CD and DVD burners but the site was so slooooooooow. The Cd Burner Model # is GCE-8483B the DVD burner model # is GCC-4481B. And they are both H L Data Storage brands. Is there anywhere else I can get these drivers?

Thanks In Advance
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

sickofdell · Posted: Mon May 01, 2006 3:43 pm Post subject:

Unfortunately, the Dell site is the only place you can go for those drivers. I have never had a problem with the download site being slow, however. Maybe try again in a few hours and see if the speed picks up at all.
_________________
Have you seen my dell laptop?

http://www.tgdaily.com/picturegalleries/gallery-20060731-1.html

(ok, so it's not mine, but it's freakin cool)

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Hmmm just tried that site with Firefox and it worked fine. But no luck with the drivers. Is there a scanning tool on the Dell site that will scan my system and tell me what drivers I need? The reason for wanting the DVD burner driver is because the drive doesn't recognize the blank DVDs.
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

paul_dellcc · Posted: Tue May 02, 2006 11:14 am Post subject:

This goes in My Shits Busted and I need help fixing it so I'm moving it.
_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Thats cool
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

lone_philosoph3r · Posted: Tue May 02, 2006 3:39 pm Post subject:

What drives are those?

Samsung, Lite-on? You might want to check at the manufacturer's website.
_________________
Bill Gates' my boss. If you mess with him, I'll mess with you.

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

H L Data Storage It's the DVD burner I'm having trouble with. The CD burner works just fine.
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

sickofdell · Posted: Wed May 03, 2006 8:21 am Post subject:

Sounds like a software issue to me. Laughing

ok, sorry, bad dHell joke.

http://www.siliconguide.com/qa/forum/messages/231.shtml

here is a link to another forum, someone else trying to find those drivers. the 3rd post has a couple links you may want to try out, if you haven't already.
_________________
Have you seen my dell laptop?

http://www.tgdaily.com/picturegalleries/gallery-20060731-1.html

(ok, so it's not mine, but it's freakin cool)

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Ok now I'm baffled. I didn't feel that link was much help. I couldn't figure out how that related to my problem. That guy had a different model Dell than me. What is firmware ?
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

sickofdell · Posted: Thu May 04, 2006 8:51 am Post subject:

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Ok I updated my sig line with the model # of my Dell
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

I have tried both +R's and -R's and still can't get the blasted burner to recognize the disk but if I put a CDR in it it will recognize it as the wrong type.
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

[quote]sorry, you didn't post which dell you have. Firmware programs the device itself whereas a driver is a software link between the hardware and windows. here is a link that sort of explains the difference between a firmware update and driver update: http://www.liteon.com/prod/getDriver.do?xml_id=4_4
[quote]

Didn't see an option for my DVD burner there
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program

Frustrated Dell Owner · Hates with a Vengance Joined: 30 Mar 2006 Posts: 74

Went into the device manager and this is the name of my DVD Burner
HL-DT-ST RW/DVD GCC- 4481B. Plus I just found out it won't play DVDs either.
_________________
Frustrated Former Dell Customer

Running
Dell Deminsion 2400
Windows XP
Pentium 2.2 GHz
2 80 Gig Hard Drives
1 Gig of RAM
DVD/CD-RW
A Firewall
A Anti Virus Program