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Trend_Micro sleeping with Dell

 
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FLWhaler
conscientious beginner


Joined: 22 Nov 2005
Posts: 2

PostPosted: Tue Nov 22, 2005 5:42 pm    Post subject: Trend_Micro sleeping with Dell Reply with quote

Now that the new Dells are shipping with Tren_Micro Anti Virus I have a problem. First Trend_Micro will not support it because Dell sells it and Dell will not support it without a charge for software support even though it's only days old. My thought uninstall Trend Micro and install Norton and tell both company's as a reseller to stick both products up thier ARSE!!!!!!.

I used to sell Dells to all my customers Approx 250 medical offices. No longer. Dell as I walk away from your company please kiss the last side of me you will ever see.
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nis_pero
Dances with Hate


Joined: 06 Jun 2005
Posts: 285

PostPosted: Tue Nov 22, 2005 9:22 pm    Post subject: Reply with quote

Dell does not support any software, even if it came with the system, unless you purchase a software support plan. Same goes for any other major computer manufacturer.

As for Trend Micro, they do not provide technical support over the phone. Did you try the email on their website? That's about it. Or you can read through miles of knowledgebase articles. It's up to you.

The other option you have is post your question in the Computer Help section and have us figure it out Cool
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paul_dellcc
Super Hater


Joined: 04 Oct 2004
Posts: 1960
Location: Buenos Aires, Argentina

PostPosted: Tue Nov 22, 2005 10:33 pm    Post subject: Reply with quote

nis_pero wrote:
The other option you have is post your question in the Computer Help section and have us figure it out Cool


As FLWhaler is new, that would be "My shits busted and I need help fixing it".
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hellboy
Regular Hater


Joined: 26 Nov 2005
Posts: 12

PostPosted: Sat Dec 10, 2005 2:36 pm    Post subject: Reply with quote

buddy trendmicro does have a direct tech support for dell customers for free if u want the no i can give it to u.
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nis_pero
Dances with Hate


Joined: 06 Jun 2005
Posts: 285

PostPosted: Mon Dec 12, 2005 1:37 pm    Post subject: Reply with quote

hellboy wrote:
buddy trendmicro does have a direct tech support for dell customers for free if u want the no i can give it to u.


Post it here, I would like to have it too.
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