Dell complaints

darbsllim · Posted: Thu Mar 13, 2008 7:00 pm Post subject: Should I extend my warranty?

So I guess it's been a year since I bought my xps 710, and someone from an overseas call center called me today to tell me that my warranty was expiring.

He said it was like $250 to get 2 years more warranty.

Should I get it?

Rocke_T_Sinetist · Posted: Thu Mar 13, 2008 8:09 pm Post subject:

Ten years ago, the answer would be unequivocally 'no'. Waste of money.

Given Dell's reliability record since then, extending the warranty is probably a good idea.
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darbsllim · Posted: Fri Mar 14, 2008 2:43 pm Post subject:

arg I hate having to pay MORE money for this piece of crap - for the amount of interest I'm paying they should give me an extended warranty until the day it's paid off for no charge.

MADMATAGAIN · Posted: Fri Mar 14, 2008 3:00 pm Post subject:

I feel it is a NO BRAINER on ANY mid to upper model laptop.
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darbsllim · Posted: Sat Mar 15, 2008 9:52 am Post subject:

I told the dude to call me back yesterday and I would buy the warranty but he never called - whats the quickest way to extend my warranty?

Rocke_T_Sinetist · Posted: Sat Mar 15, 2008 11:01 am Post subject:

See if you can find a provision for doing that on their website. Dell won't do much for you over the phone but lie.

Use a credit card. If you have an account with Dell, close it, they are nothing but trouble. Among other things, fraudulent charges and identity theft from within Dell.
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hell_perience · one bitch wonder Joined: 21 Mar 2008 Posts: 4

if you dont intend to change notebook or whom has someone to be given away, its a good idea.
but be prepared for more frustrations! alternatively if you have an axe to grind with them . . . do it and have fun!