Dell complaints

JoeyXP · Posted: Tue Apr 05, 2005 6:11 pm Post subject: No more Dell in Argentina

Well fellas, Dell Tech Support no longer exists in Argentina. Closed today.

I was getting used to it. Sad

.

Good luck to the rest.
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Soon.-

paul_dellcc · Posted: Tue Apr 05, 2005 8:34 pm Post subject:

No shit

What happened with Cubecorp-Technion Question

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I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

Grissom · Lord of the Flies Joined: 14 Apr 2003 Posts: 1553

confirmed
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JDE · Regular Hater Joined: 08 Apr 2005 Posts: 15

yup, confirmed. as i said in the rumors forum, the account has been closed. Only sups have been relocated in other accounts.

JDE · Regular Hater Joined: 08 Apr 2005 Posts: 15

To the dell tech reps in ARG: Please post your feelings about this closing, and share your experiences at Dell tech in Cubecorp.

paul_dellcc · Posted: Fri Apr 08, 2005 9:14 am Post subject:

As far as I know not only Supervisors were relocated...

Cubecorp-Technion has an account with another company: Lynksis. They will be opening another tech support branch for the previously named company.
_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

Manolita · one bitch wonder Joined: 19 Mar 2005 Posts: 4

They relocated the sups and some techs. Now we worked for Linksys. It was terrible Crying or Very sad

But, i supposed thta we were relocated in a new proyect in few days.

paul_dellcc · Posted: Sat Apr 09, 2005 4:38 pm Post subject:

Which new project you are talking about Question

_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

JoeyXP · Posted: Mon Apr 11, 2005 8:21 am Post subject:

Sales, argh.

Luckily, I'm in for the L2 Linksys tech support, starting up on April 18th.

About the Dell staff relocation, almost every ex-Dell employee took the Linksys test, but as I've heard, only a few people got the job. I guess everyone else is going to sales. And the rest... well. You know.
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Soon.-

paul_dellcc · Posted: Mon Apr 11, 2005 8:10 pm Post subject:

I was told that Lynksis tech support is one of the easiest things on Earth...

Customer has a problem, you tell him/her to unplug the router/modem plug it again and if he/she still has the problem they are referred to a web page.

Probably not exactly the way I described it but kind of, right Question

_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

JoeyXP · Posted: Tue Apr 12, 2005 8:25 am Post subject:

Well, you're almost right. Linksys support is kind of a filter for real problems. People often have troubles with installation, so there's a website that has a better installation than the installation CD included with the router (Actually it's not better, it's easier). You just have to guide them to the website to download that tool, and you're ready to go.

Easy as Dell :p.
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Soon.-

JDE · Regular Hater Joined: 08 Apr 2005 Posts: 15

is there any reason why dell left cubecorp? there were too many parts involved: cubecorp itself, technion, Decision One as well... does anyone have any clue on that?

paul_dellcc · Posted: Thu Apr 14, 2005 11:36 pm Post subject:

I've been asking around and nobody could tell me.

I guessed someone from the States would be able to answer that question...
_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

hater1979 · conscientious beginner Joined: 25 Apr 2005 Posts: 1

i think that the company doesnt really cares about all the people that was working there, i´ve been thech support for a month and the job was great, wasn´t the best job but i really liked the people in that project.
i was one of the operators and now, really, i see that our job was not payed properly cause here in buenos aires, the bilingual operators has a better salary. but well... now i have to keep on movin.. and that´s it. i hate dell. Mad

braianavrin · Posted: Wed Apr 27, 2005 2:16 pm Post subject: now in linkys

i opened 2 dell projects in arg. opened cc back in 2003, and now ts, they are both closed jeje! still working for technion but not for long, it's getting shittier every day you come to work, and my shift has been moved thousands of times without my request. the new linkys project seems to be a complete bummer, we have no chance of doing anything, if someone wants help installing a pci card, we deny it, and the only thing we do is configuration of like a thousand products that work all of them the same... forget about thinking!!! anyway, that shouldnot be a problem in a good working environment, but we are missing that too. most of the ex dell ts agents were rehired, some of theme were not, resolution specialists were putted back on hte line as agents, jeje! good!... what can i say?