Dell complaints

Peewee · conscientious beginner Joined: 28 Nov 2008 Posts: 2

I got this computer 3 weeks ago. 4 gb, 350 gb hd, blah blah blah.

Turns out its a 64 bit edition. NOT happy about that. When i bought it I thought it was the 32 bit edition.

So now I have this 64 edition and all my stuff that I want to run on it won't.

To make matters worse, I've had this comptuer 3 weeks and its given me the blue screen of death 4 times so far after I tried starting it up.

I phoned the Tech support and they made me run through some checks. They said its not the hardware must be the software.
They went and did a MSCONFIG and killed all my process running at start up. They then did remote fixing and uninstalled my video driver and gave me a new video driver.

after they installed the new video driver, they restarted my computer and it was giving me errors on the screen after booting up. They just clicked OK for the errors and told me everything was fixed.

So after they released my comptuer and said goodbye to me on the phone, I restarted my computer.

Got Video driver could not be found error.
NO process were running- antivirus, msn messenger, finger scanner, ect.
and to top it all off, I still got the blue screen of death every once in awhile still.

So my computer still ain't fixed!!!!!!!!!!!

So to make matters worse, I had to (with my new computer) go into msconfig and click the things I wanted to start running whe my computer started up. On a new comptuer that STILL isn't working properly.

I hate VISTA
I hate 64 bit computers
I hate dell service
I should have bought a MAC.

Rocke_T_Sinetist · Posted: Fri Nov 28, 2008 5:06 pm Post subject:

One is given pause to wonder, if Windows processes cause bluescreens, why are they there and why does Windows ship with them all enabled?

Fact is, Dell no longer engineers anything. They just throw Microsloth's OS into a Chinese box, and they don't even care what happens. All the guys who used to test for compatibility got laid off long ago, and probably work in supermarkets now, if at all.

64B is supposed to be down-compatible with 32B. But generations of Windows are almost never compatible with stuff that ran before them. You have any idea what a chore it is to keep a W98 image running, with software that is both semi-current AND compatible? Lemme tellya, you spend a lot of time downloading from archives and uninstalling versions of Flash that won't work at all.

I've been in or peripheral to the industry for 20 years. It's never been less stable than it is now. And vendors have never been as indifferent to whether your shxt works than they are now.

If their shxt doesn't work out of the box, support should at least have patches for it. As you've found, Dell does not. They're not even aware of the issues, nor are they concerned once they've got your money.
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Rocke T Sinetist
as in, 'it doesn't take a...'

Peewee · conscientious beginner Joined: 28 Nov 2008 Posts: 2

I'm glad you mentioned FLASH... Because there are websites that need flash that I can't look at with the 64 bit IE. It takes me to the flash website and then I try to download and it says not compatible with 64 bit edition.

So you hit the nail on the head, with the flash comment.

Oh the pain of windows and the vista craps.

I'm seriously just thinking about writing this comptuer off and buying a mac instead. Use this PC to play around with lynix and such

Rocke_T_Sinetist · Posted: Sat Nov 29, 2008 12:22 pm Post subject:

There are pirate versions of WXP out there. Far as I know, they will run in a 64B environment, though not taking advantage of it.

I'd swear that Flash was written specifically to sabotage Windows. It regularly illegal-operations IE6 and Firefox. And wasn't Adobe originally owned by Apple?
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'