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need a 2nd opinion

 
Post new topic   Reply to topic    Dell complaints Forum Index -> My Shit's Busted and I Need Help Fixing it
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anonymous guest
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Joined: 19 Apr 2004
Posts: 45

PostPosted: Fri Jun 08, 2007 3:04 pm    Post subject: need a 2nd opinion Reply with quote

I was looking at a Inspiron 500m with serveral intermitant problems, most notably occasionally the USB ports quit working. Also when powered down or restarted the unit must sit for 5 - 10 minutes before it will power up again. Third, running Dell diags the process froze after an error about the fan running too fast ( This is a bad thing in a Dell laptop?). I am leaning toward the motherboard (out of warranty of course) but would appreciate a 2nd opinion on this one. There is nothing definate short of a parts swap to hang my hat on for this repair and I don't have the part to try. Don't want to buy one unless I have to.

Thanks,

Anonymous Guest
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PGrefugee
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Joined: 30 Mar 2006
Posts: 49

PostPosted: Fri Jun 08, 2007 3:18 pm    Post subject: Reply with quote

Go to Dell's website and download the lastest bios for this machine. If this does not work, then it is probably hardware related.
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Rocke_T_Sinetist
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Joined: 26 Aug 2005
Posts: 2614
Location: DFW airport

PostPosted: Fri Jun 08, 2007 4:13 pm    Post subject: Reply with quote

Consider above. Also consider that if there is a hardware problem that manifests while you're flashing BIOS, the motherboard becomes landfill. It may already be. Can you substitute an image to tell if that's what's killing USB? Overtemp might be scrambling that before the whole thing locks up.

Yeh, Dell + Portable = overheat. Sure that's not the whole issue? Blown the dust out, confirmed the fan is OK? Does the owner have a cat? If so, it needs to be taken apart and cleaned.

The computer, not the cat. Laughing
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Mele20
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Joined: 03 Oct 2005
Posts: 223
Location: Hawaii

PostPosted: Sun Jun 10, 2007 5:46 am    Post subject: Reply with quote

Why a cat? Dog hair doesn't get in computers?
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anonymous guest
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Joined: 19 Apr 2004
Posts: 45

PostPosted: Sun Jun 10, 2007 10:08 am    Post subject: Reply with quote

I checked the heat exchanger, will check the bios and see what I come up with.

Thanks,

AG
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