Dell complaints

ShaftDu · Dances with Hate Joined: 26 Nov 2004 Posts: 585

go out and get external HDD. Believe me, you might want to learn the art of backing up your stuff. I had to be the bearer of bad news when I had to tell customers at my shop that their harddrive is gone. And so is gone are their 2 years of baby pictures. But hey, you didn't want to back it up.

sickofdell · Posted: Mon Feb 20, 2006 1:00 am Post subject:

Yeah, when I worked in Consumer support, had to tell 3 or 4 people that a day. thanks to the brilliant engineering of a maxtor calypso hard drive. those are the biggest piles out there. but yeah, drfever, you have 3 choices, either don't back up, burn a lot of cds or 1/7 of that amount on dvds, or buy an ext. hard drive.

Sure you can piss and moan about the crap that is dell, but truth is, if you don't want to say good bye forever to those songs, back up, so you have one less thing to worry about when the Maxtor goes the way of the dell.

Again, about the stupid nic port. just go buy a freakin pci nic card. they cost 10 bucks. If that works in the computer, it proves that the motherboard is bad. not that the Indians will understand what you did, but at least you can get online.

You really have to get creative when dealing with those idiots, and im sorry, i know they are very smart in some way or other, however, they don't understand basic troubleshooting concepts, and that's the worst part of the experience. Back to the first sentence. They are reading from a script. the script for the page cannot be displayed issue takes about an hour if you follow every step. another hour for the interpretation between the tech and you and another 125 bucks for a spyware call before you are refunded your money and sent back to hardware support for a new motherboard. Or, you can do the reinstall (whether you fake go along or do the real thing), quit yer bitchin and get your new motherboard. however you want to do it, fine, but quit coming on here, looking for answers and not following the advice.

This is a message from the Maxtor Emergency Broadcast System. This is only a test
(BACK UP YOUR DATA. THIS GOES TO EVERYONE OUT THERE. I REPEAT, BACK UP YOUR DATA. )

This has been a test of the MEBS.
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Have you seen my dell laptop?

http://www.tgdaily.com/picturegalleries/gallery-20060731-1.html

(ok, so it's not mine, but it's freakin cool)

x 01011000 · Posted: Tue Feb 21, 2006 10:11 pm Post subject: Re: can anyone help?

sfcspanky · Hates with a Vengance Joined: 06 Mar 2006 Posts: 69

shaftdu? how would a simple ping mess up windows?

I would say you had a lot more going on before you pinged the loopback address...

just thought I'd point that out.. Just helping the other guy's credibility lol
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Money is the root of all evil. It used to be that companies actually cared about their customers and their satisfaction with the product. Support was also better- there were folks that spoke the same language that also cared.

If it weren't for greed, perhaps things would be much better in the world (including outside computers)!