Dell complaints Forum Index
Dell complaints
The #1 Dell complaint forum
 
FAQFAQ   SearchSearch  UsergroupsUsergroups   RegisterRegister   ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Belleville Site Closure

 
Post new topic   Reply to topic    Dell complaints Forum Index -> Dell Rumors
View previous topic :: View next topic  
Author Message
angelos170
came back and replied a few times


Joined: 29 Jan 2008
Posts: 5

PostPosted: Sat Apr 19, 2008 10:11 am    Post subject: Belleville Site Closure Reply with quote

Ok so know that the Belleville site is an outsourced site run by Stream International, but it is closing just the same on June 14th 2008.

Apparently Dell is pulling all call center business out of Canada and bringing it to....India. This is their effort to create better globalization (in their own words).

They have already gotten rid of Service Parts from our Site and taken it to India. Email/Outbound is gone in four weeks. And Canadian Dell Tech and Customer Care are gone June 14th. From what I have heard there will be no more Canadian reps to help Canadian customers at all.
Back to top
View user's profile Send private message
Sponsor
Aftermarke Performance parts from Autoall. Clear bra, rotors, brake pads and more. Free SHIPPING
FallenAngel
Super Hater


Joined: 21 Feb 2006
Posts: 1483

PostPosted: Sat Apr 19, 2008 10:39 am    Post subject: Reply with quote

This is why I somewhat shake my head when I see battle cries coming from the Ottawa area, where they actually believe that they will somehow magically be spared from closure.

It's all fantasy.

Ottawa will close its doors. It WILL happen. If they are shutting down ops from rinky-dink outfits like outsourcers in Canada, you'd have to be the biggest fool alive to think that a mega branch like theirs will survive. The sooner they face reality, the better off they'll be.

PS - Santa Claus is a myth too, hate to burst your bubble
Back to top
View user's profile Send private message
Icantunderstandyou
came back and replied a few times


Joined: 07 Mar 2008
Posts: 8

PostPosted: Sun Apr 20, 2008 8:12 am    Post subject: Reply with quote

FallenAngel wrote:
This is why I somewhat shake my head when I see battle cries coming from the Ottawa area, where they actually believe that they will somehow magically be spared from closure.

It's all fantasy.

Ottawa will close its doors. It WILL happen. If they are shutting down ops from rinky-dink outfits like outsourcers in Canada, you'd have to be the biggest fool alive to think that a mega branch like theirs will survive. The sooner they face reality, the better off they'll be.

PS - Santa Claus is a myth too, hate to burst your bubble


Waiting for the package Smile
This new news on Santa Claus has me bothered. Gotta go and weep.
Back to top
View user's profile Send private message
Rebeller
Regular Hater


Joined: 14 Apr 2008
Posts: 12

PostPosted: Sun Apr 20, 2008 8:32 am    Post subject: Reply with quote

The people in Ottawa know, believe me, that the site is closing some time very very soon.

We are not all completey blind fools I can assure you.

It just gives you a sick feeling inside...........another one bites the dust!!
Back to top
View user's profile Send private message Send e-mail
Sponsor

FallenAngel
Super Hater


Joined: 21 Feb 2006
Posts: 1483

PostPosted: Sun Apr 20, 2008 6:15 pm    Post subject: Reply with quote

Not all are fools, just the ones that think Ottawa will be spared, and layoffs is as bad as it'll get. THOSE ones are the fools.

And my apologies, icantunderstandyou, for bringing you to tears rofl Wink
Back to top
View user's profile Send private message
heretoday20
came back and replied a few times


Joined: 29 Apr 2008
Posts: 5

PostPosted: Mon May 12, 2008 7:59 pm    Post subject: Reply with quote

I agree... I work for SMB resolution mgmt and were done, over, axed as of june 15.
Back to top
View user's profile Send private message
LoxNBagels
conscientious beginner


Joined: 13 May 2008
Posts: 1

PostPosted: Tue May 13, 2008 2:10 am    Post subject: Reply with quote

Actually...there will be some tech support...done out of Montreal for French customers via another outsourcer.
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Dell complaints Forum Index -> Dell Rumors All times are GMT - 5 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


This is not a Dell Forum