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hotrodlincoln
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Joined: 08 Apr 2003
Posts: 1716
Location: Not in Austin anymore
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 Posted: Sat Aug 19, 2006 5:09 pm Post subject: Another blog detailing a support call |
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I spent several hours on the phone speaking to Dell tech support in India, without results. One of the more memorable conversations went like this:
"Begin by turning off all the LEDs on your keyboard."
"My keyboard doesn't have any LEDs."
Pause.
"You must turn off the LEDs on your keyboard."
"My keyboard doesn't have any LEDs."
Longer pause.
"I can't help you if you don't turn off the LEDs."
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http://www.wintellect.com/Weblogs/default,month,2004-12.aspx |
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Mele20
Dances with Hate
Joined: 03 Oct 2005
Posts: 225
Location: Hawaii
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| Posted: Sat Aug 19, 2006 7:49 pm Post subject: |
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I've never had a Dell keyboard that didn't have the LEDs. I had Dell send a couple of cheap junk keyboards recently that had no LEDs and I promptly sent them back. They were crap USB keyboards also. One reason Dell replaced my 8300 with an XPS 600 is because I insisted on a computer with a PS2 port so I could use my Dell Quiet Keyboard which I have had several of and used exclusively since 1999.
What is it with the crappy Dell keyboards today? Why would anyone want a keyboard with no LEDs? This just another sign of the junk Dell is selling now. ...you have pay big bucks now to get a Dell with a PS2 port yet the best Dell keyboard uses a PS2 port. ( And don't get me going on the lack of a parallel port on current Dells). |
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paul_dellcc
Super Hater
Joined: 04 Oct 2004
Posts: 1960
Location: Buenos Aires, Argentina
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| Posted: Sun Aug 20, 2006 1:44 am Post subject: |
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I think no top of the line mobo has a parallel port nowadays...
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I see DELL people!!
If we don't remember our past, we can't understand our present and we can put in danger our future... |
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david (aka dvdpiddy)
Dances with Hate
Joined: 08 Feb 2006
Posts: 650
Location: http://www.killspammers.com/
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| Posted: Sun Aug 20, 2006 7:43 am Post subject: |
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| paul_dellcc wrote: | | I think no top of the line mobo has a parallel port nowadays... |
Asus,Dfi, and Ecs. |
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Grissom
Lord of the Flies
Joined: 14 Apr 2003
Posts: 1553
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| Posted: Sun Aug 20, 2006 9:49 am Post subject: |
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most of the gaming motherboards do. and by top of the line i HOPE your not talking about a Dell... Foxcon isnt a top of the line manufacture
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Rocke_T_Sinetist
Moderator
Joined: 26 Aug 2005
Posts: 2673
Location: DFW airport
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| Posted: Sun Aug 20, 2006 1:12 pm Post subject: |
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Foxconn is a royal hosebag company. Their stuff is strictly JBA (just barely adequate). And the way they treat their staff was adopted from Turkish prisons. Lowest of the lowest bidders, in every sense of the word.
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Rocke T Sinetist
as in, 'it doesn't take a...' |
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paul_dellcc
Super Hater
Joined: 04 Oct 2004
Posts: 1960
Location: Buenos Aires, Argentina
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| Posted: Sun Aug 20, 2006 3:03 pm Post subject: |
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| Grissom wrote: | | most of the gaming motherboards do. and by top of the line i HOPE your not talking about a Dell... Foxcon isnt a top of the line manufacture |
You let me down there Gris...The fact that I used to be a Customer Care Supervisor doesn't mean I don't know Dells...
_________________
I see DELL people!!
If we don't remember our past, we can't understand our present and we can put in danger our future... |
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