Dell complaints

[drawmada]

Found out something very interesting today. Computers that are financed through Dell are not yours until they are paid in full! checked my contracts and all of them are worded the same way. You, the customer, are the "lessee" until the final payment is made! If you move you have to advise Dell Financial that the computer is changing it's domicile. My opinion of Dell just went south!

I called them and basically you have to keep the computer even if it fries regardless of it being out of warranty. You have to keep a dead computer for the remainder of your contract or else you are liable. Nice One! Is that even legal?

[AngelusDaemonicus]

DELL, DELL, DELL...

Nothing they do is really all that legal.

The have lawyers in case they're sued... which is actually often, and a fat checkbook to make problems go away.
They rely on people not fighting back, as any large corporation does. The moment you hit them hard and fast and from every legal angle, they give up.

Their contracts won't hold up in most states. They know that but rely on ignorance to protect them.

The word has been out for years about DELL and their business practices, apparently. Yet, not everyone has heard.
Forums like this help spread that word.

DELL sucks.
_________________
"One man's garbage is another man's DELL."

[Rocke_T_Sinetist]

No less than 1/3 of what Dell does is illegal. They know it, and their dodge is that the product costs less than the cost of a lawsuit, so nobody's going to sue them. Oh, except the NY attorney general, the Oregon state employment commission, and a couple others that haven't come to trial yet.

Yes, payments definitely outlast product when you're talking about Dell. You have no recourse with Dell Financial whatsoever, even when the mistake is theirs. Never get involved with Dell Financial.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

[drawmada]

[JustSayNoToDell]

[HosedByDell]