Dell complaints

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

Ya, I've lost ALOT of faith in Dell this past week.

I reinstalled windows and got all of the drivers and everything taken care of, but it doesn't seem the same. And its only 6 months old. Its a 3 grand XPS2 Laptop.

I called and complained numerous times, but to no avail.

Dell has a crap trade-in/upgrade program and should burn in hell.

But this is the first major problem I've had.

New Dell or Mac???

Rocke_T_Sinetist · Posted: Sat Jan 21, 2006 7:15 pm Post subject:

Welcome, Andy. What caused the reinstall?

New Sony or Toshiba? They top reliability surveys, and haven't been called on the carpet for outsourcing their US tech support to non-English-speaking countries.
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

The reinstall was my own stupididty.

And probably no sony or toshiba because I want a laptop and it needs to play games.

Dell is like my only choice...

Would calling and saying I'm getting a lawyer scare them at all?

Or anything I can do about trade in?

Rocke_T_Sinetist · Posted: Sat Jan 21, 2006 9:18 pm Post subject:

Sony and Toshiba are not available in gaming configuration? I wouldn't know.

No, saying you're getting a lawyer would probably get you hung-up upon. Dell has more lawyers than the Catholic Church.

Dell has no trade-in program.

In what way is the reinstall "not the same" as the original image?
_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

Before I could find stuff on this computer blindfolded.
It was my life, my baby.

Now everything is different and out of order and I have lost hope

paul_dellcc · Posted: Sat Jan 21, 2006 9:32 pm Post subject:

Sorry, I don't understand.

What are you complaining about Question

_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

That dell won't let me trade in my 5 month old XPS2 that cost over 3000 dollars for a new one.

I want a new laptop...but they won't comply

i_escaped_dell · Dances with Hate Joined: 07 Nov 2005 Posts: 206

Not to defend Dell, but could you trade in a car after 5 months for a new one? Especially after you did something that was your fault.

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

Well I dont want a straght trade.

I just want to get SOMETHING from this one since it is still so new.

You can do that with cars.

My life is falling apart

Rocke_T_Sinetist · Posted: Sat Jan 21, 2006 11:18 pm Post subject:

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

And am I the only one that actually likes a computer when it comes straight from the manufacturer?

There is a reason Dell puts all that stuff on it. For ME to be happy.

Rocke_T_Sinetist · Posted: Sat Jan 21, 2006 11:21 pm Post subject:

Pardon my French, but shit. It takes me a half hour to remove or disable most of the rubbish Dell puts on there. Guess what? It slows down gaming by up to 40%. Shocked

_________________
Rocke T Sinetist
as in, 'it doesn't take a...'

Big Andy · Regular Hater Joined: 21 Jan 2006 Posts: 29

What is "rubbish" to you?

and my comp seems slower now then it was before.

I hate to give dell another 3 grand, but they have won...

paul_dellcc · Posted: Sun Jan 22, 2006 7:10 am Post subject:

Back up your files and reinstall the OS again. Pay a tech to do it and stop whining cause you are wrong.

No trades by any kind can be done at Dell.
_________________
I see DELL people!!

If we don't remember our past, we can't understand our present and we can put in danger our future...

i_escaped_dell · Dances with Hate Joined: 07 Nov 2005 Posts: 206

Yeah all the extras Dell puts on your system is absolutely worthless. Its just another way for them to make money, not to help you out. Not to attack you but if you like those things, your the exact type of sucker that Dell wants and will get to call into Dell On Call and waste $100 on something you could just find on your own using Google.